Logbook servicing is different to a basic car service in that it follows all the procedures mentioned by the manufacturer of your car. The tasks described are designed to be carried out at specific distances or time intervals to ensure your car continues to run as well as possible.
But what if you decide to have a logbook service at a different place to where you got the car? Does this void the new or existing warranty on your car? In this blog, we answer this common question. The answer is quite straightforward, but there are factors that affect the warranty, so read on to make sure you don’t get caught out.
Does a logbook service void a new car warranty?
Your new or existing car warranty will not be voided if you have a logbook service carried out by someone other than the dealership where you bought your car. However, this is only the case as long as the car was serviced by a licensed mechanic and according to the manufacturer’s logbook.
So, as long as the correct procedures were followed by someone who is qualified, you usually don’t need to worry about your warranty. If you’re not sure if a servicing venue is qualified to carry out the logbook service, just ask. They should be able to provide proof that they are qualified and licensed technicians.
What if my car needs repairs?
However, if you are experiencing a problem with the car that affects its use and is covered by the warranty, the vehicle should be taken to the original dealer. These repairs should be done for no charge under the conditions of the warranty.
Taking the car elsewhere for this repair could void the warranty if the repair is not done properly and may cost you extra where you would normally be able to get this service for free.
Does using non-genuine parts affect my warranty?
Non-genuine parts are often as good as genuine ones, but in some instances, they may void your warranty. While most warranties state that parts don’t have to be from the same manufacturer of the car, they do have to perform the correct purpose.
If a non-genuine part is used and it’s ineffective, causing damage to your car, the dealership and vehicle manufacturer will not be liable, whereas the fitter of the faulty part and/or the manufacturer of the part used will be. This means the damage will not be covered by your warranty. Be wary of this before going to a different dealership for your logbook service.
Where can I get a logbook service?
A logbook service from Hervey Bay Brake and Exhaust is a reliable option for those looking for a car service that is comprehensive and affordable. We will test the safety of your vehicle and check that it runs economically, producing a full inspection report.